FREE SHIPPING ON AUS ORDERS OVER $70

Delivery & Refund Policy

Delivery & Refund Policy

* All orders will be shipped from our warehouse within 24 hours. 

AUSTRALIA
Standard 2 - 4 business days - $8.95
Express 1 - 2 business days - $12.95

NEW ZEALAND
DHL Int. tracked 4 - 10 business days - $13.95

REST OF THE WORLD
DHL Int. tracked 10 -15 business days - $14.95

 

 **Please note that the time frames are a guide only and are subject to change due to delivery and processing delays.
 

Shipping - WORLDWIDE

We currently ship to Europe + UK, North America + Canada + Mexico, New Zealand + Oceana. 

Shipping is with DHL Global Mail and comes with complete tracking throughout your parcels entire journey. 


**International delivery times vary from country to country, 5 - 14 business days. 


WHAT DO I DO IF I HAVE MADE A MISTAKE WITH MY SHIPPING ADDRESS?

Our fulfilment system is automated, what you write in your address is what will be printed on the postage label. If you contact us before we have processed your order we will of course amend your details. 
If your package has been delivered to the wrong address or is incomplete due to failure of inputting your correct address and is returned to our warehouse, we can re-send your package at the customers expense.  


Refunds / Returns Policy

If you're unhappy with your purchase or have ordered the wrong product and wish to return it, please do so, unopened via tracked shipping, accompanied with an email containing your order number within 5 days of receiving your package. Our team will gladly refund your order if there has been a mistake.

Once your return is received, we will send you an email to notify you and a refund will be processed. Return mail costs are the responsibility of the customer.

Unfortunately we do not refund or exchange opened or used products.